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FAQ's

In case of payment failure, please retry using the same or different payment option: When re-trying using the same payment option, please check your account details for any errors.For any clarifications and help, you can also get in touch with us via email on eshop@campushoes.com or Call : 91-8130698978.
The payment options we support are:
  • Credit Card
  • Debit Card
  • Net Banking
  • Cash on Delivery (at selected locations across India)
Campusshoes.com supports following online payment options through CC Avenue:-
Supported Credit Cards
  • American Express
  • Diners Club International
  • JCB Cards
  • MasterCard
  • Visa

Supported Debit Cards:-
Visa Debit Card issued in India (VBV)

Abhyudaya Co-operative Bank Ltd   Allahabad Bank   Andhra Bank
Axis Bank Limited   Bank Of Baroda   Bank Of India
Bank Of Maharashtra   Barclays Bank Plc   Central Bank Of India
City Union Bank Ltd   Corporation Bank   Dena Bank
Deutsche Bank Ag   Development Credit Bank Ltd.   Dhanlaxmi Bank Limited
HDFC Bank Limited   ICICI Bank Ltd   IDBI Bank Ltd.
IndusInd Bank Limited   Karnataka Bank Limited   Kotak Mahindra Bank Ltd
Oriental Bank Of Commerce   Standard Chartered Bank   Syndicate Bank
Tamilnad Mercantile Bank Limited   The Cosmos Co-Op Bank Limited   The Federal Bank Ltd
The Karur Vysya Bank Ltd   The Lakshmi Vilas Bank Ltd   The Saraswat Co-Operative Bank Ltd
The Shamrao Vithal Co-Operative Bank Ltd   The South Indian Bank Ltd   TJSB Sahakari Bank Ltd.
UCO Bank   United Bank Of India   Vijaya Bank
Yes Bank Ltd

For Supported Netbanking & other payment options, please refer CC Avenue website

Campus shoes generally ship the items within the time specified below:-
Region Estimated Delivery Time
NCR Delhi 2 to 3 Business Days
North Region 2 to 5 Business Days
Rest of India 2 to 6 Business Days
It is possible that our courier partners have a holiday between the daysyou're placed order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is factored in to the delivery dates.
There are NO hidden charges when you make a purchase on Campus. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
Please enter your pincode on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location.

If you haven't provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.

Whether your location can be serviced or not depends on
  • Whether the Seller ships to your location
  • Legal restrictions, if any, in shipping particular products to your location
  • The availability of reliable courier partners in your location
Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.
In Stock' :
For items listed as "In Stock" are available for shipment immediately.

'Out of Stock' :
Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purch
As of now, Campus doesn't deliver items internationally. You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India, but please ensure the delivery address is in India.
Once you have requested for an exchange, we will schedule the pickup of the originally delivered product. Please ensure that product is in unused and original condition. Include all price tags, labels, original packing and invoice along with the product. Alternately, you can ship it back to us. We will add a fixed shipping charges of Rs.50/= in the credit note. There is NO cash refund. Please note down the courier tracking id for any future reference
Once an exchange request is created, we send you an email detailing the pickup process as well as provide details about the exchange. The exchange item is delivered to you at the time of pick-up, wherever possible. In all other areas, the exchange is initiated after the originally delivered item is picked up/received.
Yes. The free gift is included as part of the item order and needs to be returned along with the originally delivered product.
We allow exchange on items available on our website. In case the item of your choice is not available, a credit note for the full value will be issued.
Yes, a return can be created at item level and if you have ordered multiple items, you can initiate a return for a partial quantity.
You cannot cancel your order once the order is placed and confirmed.

 

For any other clarifications or information that you may require, kindly contact us at Call : 91-8130698978 or email us at. eshop@campusshoes.com.